Privacy Policy Overview

This Privacy Policy describes how MiyooMiniPlus.com handles personal information in connection with our website and online store.

When you browse the website, create an account, purchase a Miyoo handheld, contact customer support or otherwise interact with the store, certain information may be collected or processed in order to provide those services.

The information that applies in a particular situation depends on how you use the website and which services you choose to use.

Information We May Collect

We may collect information that you provide directly to us as well as certain technical information generated when you interact with the website.

Information You Provide

• Name and contact information
• Billing and shipping address
• Email address
• Account information
• Order and purchase information
• Product selections and variations
• Information included in customer service communications

Technical Information

When you use the website, technical data may also be collected automatically by the website, hosting infrastructure, security systems, cookies or similar technologies.

Depending on the technologies in use, this may include information such as your browser type, device information, IP address, pages viewed, referring pages and general website interaction information.

How We May Use Information

Personal information may be used when reasonably necessary to operate our store, provide services and communicate with customers.

• Process and manage customer orders
• Provide checkout and account functionality
• Arrange shipping and delivery
• Provide order and shipment information
• Respond to questions and support requests
• Handle refunds, returns or order issues
• Maintain and improve website functionality
• Detect or prevent fraud, abuse and security threats
• Meet applicable legal, accounting or regulatory requirements

Orders, Checkout & Payments

When you place an order, information necessary to complete the transaction may be processed through our ecommerce website and the service providers involved in the transaction.

This can include order details, billing information, shipping information and information required by the selected payment method.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to provide essential website features and support the operation of the online store.

Cookies may be used for functions such as remembering items in a shopping cart, maintaining account or session functionality, storing preferences, improving website performance, security and understanding how visitors interact with the site.

Your browser may allow you to block or delete cookies. Disabling certain cookies can affect website features, including shopping cart, account or checkout functionality.

Service Providers

Operating an ecommerce store may require information to be processed by third-party service providers that perform functions necessary to provide the website and complete customer orders.

Depending on the services used for a particular transaction, these providers may include:

• Website and hosting providers
• Ecommerce technology providers
• Payment processors
• Shipping and delivery providers
• Fraud prevention and security services
• Analytics or website performance services
• Customer support or communications services

Information should only be shared or processed as reasonably necessary for the applicable service, transaction, legal requirement or legitimate business purpose.

Data Security

We take reasonable measures designed to protect personal information from unauthorized access, misuse, loss or disclosure.

However, no website, internet transmission, storage system or security measure can be guaranteed to be completely secure.

Customers should also protect their account credentials and avoid sharing passwords or other sensitive account information with unauthorized persons.

How Long Information May Be Kept

Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected, including processing orders, providing customer support, maintaining transaction records, resolving disputes and meeting applicable legal or accounting obligations.

Retention periods can differ depending on the type of information and the reason it is being retained.

Your Privacy Rights

Depending on where you live and the privacy laws that apply to you, you may have certain rights relating to your personal information.

These rights may include the ability to request access to certain personal information, request correction of inaccurate information, request deletion in certain circumstances, or exercise other rights provided by applicable law.

To make a privacy-related request, please contact us using the information provided at the bottom of this policy. We may need to verify the request before taking action.

Children's Information

Our online store is intended for customers who are legally able to make purchases or who are using the store with appropriate parent or guardian involvement where required.

We do not knowingly seek to collect personal information from children in violation of applicable privacy laws.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to our website, services, business practices, technologies or applicable requirements.

When the policy is updated, the revised version may be published on this page with an updated revision date.

Contact Us

If you have a question about this Privacy Policy or would like to make a privacy-related request, you can contact MiyooMiniPlus.com through our Contact Us page.

When contacting us about a privacy request, please provide enough information for us to understand the request and identify the relevant account or transaction where appropriate.